Reviews
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Friendly people. They fixed my screen on my phone and my tablet pretty fast. They are located close to my house which was a plus. I went to their website and they offered $10 off. I don’t know how long it will last but it’s there now. I am very happy with the service they provided and I will be back. I have an old phone I need them to unlock.
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Very very good service , went beyond to help me fix my screen which was shattered and had pieces missing , and I was also offered a screen protector to prevent breaking& shattering ,the guy who runs this place is organized and very polite as well as his son . I would recommend this place to anyone with a damaged phone.
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My experience in this place has been nothing less than awesome, as an extern of Joe scalise, not only is he priffessional with good ettiquete and work ethics, but treats devices as his own so when its delivered to the customer it grants them full satisfaction and return for future services. I would recomend smartfix to anyone as a customer and to anyone as an extern who wants to expand a vast and precise knowledge in technology.
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Hard to find but well worth it. I actually walked around the whole building trying to find the entrance and it reminded me of a house form disney land or amusement park. I joked for a bit with the tech guy and I felt like my phone was in good hands it was. He even offered me a loner phone which was awesome. I hope this place does well and expands.
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This was a great place to get my phone fixed. I had a cracked screen and my touch screen sensor on my iPhone 6s Plus was damaged. They did great work, got a great deal on the repairs that needed to get done. The sign reads appointment only but the guy there was able to get me in. The customer service was great. The office is really cool. I would deffinetly go back if I break my phone again.
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I came into this place as a walk in. They also make appointments to get you in and out faster. The staff is so welcoming and made yu feel at home. Even tho I was a walk in they took care of me right away. I highly recommend this shop for your device troubles. If any of the staff reads this review, I really appreciate your great service thanks again!
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Very very nice.. So helpful.. Even tho they had appointments ahead of me they manage to squeeze me in. That's awesome. The place is so clean and comfortable.. Good place to bring maybe a kid or two. They have little games for the kids to play with. Great pricing if you don't want to travel out so far..all the parts are original to your device and under warranty.. I highly recommend this place for all device repair. Awesome place in The HD!!
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I shattered my iPhone 8 Plus screen pretty bad a few months back and I went and talked to Joe at SmartFix. Not only is he honest but he does very good and solid work. He's by appointment only and yet he's always busy so to me that's a sign of a good business/employee relationship. He uses high quality material and is very skilled and knowledgeable with electronics and their components. His prices are reasonable and he's fairly quick. Yesterday I had him install a CLEARPLEX screen and back cover protector. Such a great investment. It literally makes your phone shatter resistant. I've been going here for months for all my electronic repair needs and referred plenty of friends. His wife is also very skilled and knowledgeable.
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Very knowledgeable in all things electronic and extremely fair on prices and recommendations. They won’t rake you over the coals just to make a buck. They will give you the cheapest solution even if it means sending you somewhere else. You can trust these people and they do great work. I am a repeat customer with ZERO complaints. Good work guys! I’ll def be back!
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Dropped phone off for a cracked screen and was told it was JUST a cracked screen protector. The honesty of this person when he could of just changed the screen protector and still charged me for the screen replacement. I would of been none the wiser. It is wonderful to have people like this during these times. I highly recommend this service SMARTFIX in Victorville to anyone who wants a trustworthy and professional service. HATS OFF TO YOU
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Smart Fixed Revived my iPhone 6S Plus and had it working brand new. I highly recommend them for any iPhone issues they know what they are doing when it comes to taking good care of your phone repair needs. Looking forward in doing business again in the future. Thank you again and God bless you for your service during these crazy times
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I Had an iphone 8 plus screen repaired here the other day. They were very friendly nice and professional. They did a great job and I will be returning for any other iphone repairs I need. The location can be tough to find but they answer every phone call so they can give you directions if needed. I recommend checking them out or giving them a call if you need any iphone repairs.
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I had my daughter's Samsung S10 repaired here and everything looks and works great. Joe did a terrific job and service was done quickly.
Update: Returned a few weeks later to have my wife's iPhone 7 screen replaced. They did an incredible job, just like the first visit. Happy wife, happy life and Smart Fix came through again to make my wife happy about her phone. She was super impressed that her phone looked like new. -
My sister found this place looking for my son's phone screen to be fixed. She dropped it off and said Joe was really helpful and really good customer service, I picked it up maybe an hour later, so not only is Joe awesome but he's also super quick...! Thank you so much you did an awesome job my son loves it..!
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GREAT PLACE!!!!!
No need for me to keep calling around, with the Smart Fix being the 3rd place I had called around not only did I immediately get engaged by friendly customer service and Joe’s honesty to my problem but he went a step more and made sure to explain to me exactly what I was looking for and how he could take care of it the same day. THE BEST PART BEING FAIR PRICES and we all know in these hard times fair prices and honesty with a great customer service attitude well that goes a long way. I am in customer service my self and I pride myself to giving great customer service so thank you smart fix for returning the favor... most definitely will come back and I always recommend this place to friends family and any potential customer looking for a good business. -
I dropped my phone last night and broke my screen. I found this place when I searched for iPhone repairs & had the most good reviews. I came in and they definitely lived up to their reviews. They’re very nice, professional, fast, and my phone looks great. Highly recommend over my experiences with malls.
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I broke my screen and this was the first place that I called. They were on the other line and sent me a text saying I can text them my issue and when I did they called instantly and told me to come right on in! Great service and fast! Was there for 20 minutes. Would definitely come back in the future and recommend them to all my friends and family.
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Joe Scalise is a good at what he does he’s very professional Courteous and kind and very patient responsive he was very patient with me and fixed my problem with my phone he replaced the entire lcd front screen with the glass and the back glass within hours His work is excellent l would refer him to anyone who needs there phone fixed and l will continue to use him for all my phone repair he takes care of you like family thank you so much Joe l appreciate you
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Great local business that takes care of their clients. When the original diagnosis was wrong, he took care of it free of charge! They explained the problem in a way I could understand and how they planned to fix it. My only negative feedback is that I wish there was better communication during the fix. It took longer than expected, which I understand, but I would have liked to receive a call to let me know. Other than that, owner and partners are good people and way better to work with than big companies.